Terms of Service

Effective: 15 July 2026

1. The provider

Marqly ("the App") is provided by Box02 LLC, a Wyoming limited liability company, with registered address at:

Box02 LLC
30 N Gould St., #5377
Sheridan, WY 82801
United States

2. Acceptance

By installing or using Marqly you agree to these Terms. If you do not agree, do not install the App.

3. The service

Marqly is software that adds GPSR-related product safety information to Shopify product pages. Marqly is an informational and operational tool; neither the App nor its AI features provide legal advice or a compliance opinion, and the App does not guarantee compliance with any specific legal regime.

Marqly and Box02 LLC are not a manufacturer, importer, distributor, authorised representative, fulfilment service provider or other "economic operator" within the meaning of Regulation (EU) 2023/988 (GPSR) or Regulation (EU) 2019/1020 with respect to your products. You remain the responsible economic operator for the products you sell, and Marqly assumes no regulatory obligation on your behalf.

3a. AI suggestions

Marqly includes an optional AI feature that proposes safety warnings, a hazard category, CE-marking likelihood and draft safety instructions based on your product data (processed by Anthropic's Claude model - see the Privacy Policy). AI output is a convenience starting point that may contain errors or omissions; it is a drafting aid, not legal advice, and we make no warranty as to its accuracy. Suggestions are never applied automatically: you must review each suggestion before approving or publishing it, and you remain responsible for what is published on your store. Each plan includes a monthly AI allowance (soft cap - over-quota use is paused, never penalized); you may instead supply your own Anthropic API key, in which case Anthropic bills you directly under your own agreement with them.

3b. Your compliance responsibilities

You are solely responsible for the accuracy, completeness and legality of all data you enter into the App and publish through it - including manufacturer, importer and Responsible Person details, product identifiers, warnings and safety instructions.

The App does not substitute for professional advice. For decisions about your obligations under the GPSR or other product legislation, obtain advice from qualified legal counsel.

We make reasonable efforts to keep the App aligned with the regulations it references, but we assume no duty to monitor legal or regulatory changes on your behalf or to notify you of them. Monitoring the law applicable to your products remains your responsibility.

3c. Third-party services

The App runs on Shopify and, for AI features, sends product data to Anthropic (Claude). Your use of Shopify remains governed by Shopify's own terms, and your use of the AI feature is subject to Anthropic's applicable terms and acceptable-use policy. We are not responsible for the availability, acts or omissions of Shopify, Anthropic or any other third-party service, and downtime, changes or errors originating from them are outside our control.

3d. Data protection

Our handling of personal data is described in the Privacy Policy, which forms part of these Terms. Where we process personal data on your behalf as a processor, that processing is governed by our data-processing terms referenced in or available through the Privacy Policy. You are the controller of the data you enter through the App and are responsible for having a lawful basis for it.

4. Plans and billing

Plans, limits and prices are described on the pricing page. Billing is handled through Shopify. You can change or cancel your plan at any time.

5. Acceptable use

You agree not to: misuse the App, attempt to gain unauthorized access, use the App for illegal content, or use it in a way that damages other users.

6. Intellectual property

Marqly, its branding and its software belong to Box02 LLC. You retain ownership of the data you enter (manufacturer details, warnings, etc.).

7. Warranties and liability

The App is provided "as is" and "as available" without warranties of any kind, express or implied - including any implied warranty of merchantability, fitness for a particular purpose, or fitness for a regulatory or compliance purpose.

To the maximum extent permitted by law: (a) Box02 LLC's aggregate liability under these Terms is limited to the amount you paid for the App in the 12 months preceding the claim; and (b) Box02 LLC is not liable for indirect, incidental, consequential, special or punitive damages, or for loss of profits or revenue - including regulatory fines or penalties, product recall or withdrawal costs, market-surveillance measures, or third-party claims arising from your products.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, or for wilful misconduct or gross negligence.

7a. Indemnification

You will indemnify and hold harmless Box02 LLC, its officers, employees, affiliates, agents and contractors from any third-party claim, fine, or proceeding arising from: (a) the data you enter or publish through the App; (b) your non-compliance with the GPSR or other applicable law; or (c) claims relating to products you sell - including reasonable legal fees.

8. Termination

You may uninstall the App at any time. We may suspend or terminate access in case of breach of these Terms.

Sections 3, 3a, 3b, 3c, 3d, 6, 7, 7a, 9, 12 and 13 survive any termination or uninstallation of the App.

9. Governing law and forum

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflicts of law principles. Mandatory consumer protections under the laws of your country of residence are not affected.

The state and federal courts located in the State of Wyoming have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and you consent to their jurisdiction and venue - save that this does not deprive you of any protection of mandatory law in your country of residence where such law applies.

10. Changes

We may update these Terms. Material changes will be announced by email. Continued use after the effective date constitutes acceptance.

11. Third-party platform terms

Nothing in these Terms overrides or conflicts with the Shopify Partner Program Agreement, the Shopify API Terms of Use, or the terms Shopify applies to merchants. Where a conflict would arise, Shopify's terms govern the Shopify-operated parts of the service (including billing).

12. Entire agreement

These Terms, together with the Privacy Policy and the plan details on the pricing page, are the entire agreement between you and Box02 LLC regarding the App and supersede any prior or contemporaneous statements, marketing materials or representations. Except as expressly set out in these Terms, you have not relied on, and Box02 LLC makes no, representation, warranty or guarantee about the App - including any guarantee of compliance with the GPSR or other law.

13. Severability

If any provision of these Terms is held invalid or unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions will remain in full force.

14. Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including outages of Shopify, Anthropic or other providers, internet failures, or acts of government.

15. Assignment

You may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.

16. Contact

Box02 LLC
30 N Gould St., #5377
Sheridan, WY 82801
United States
hello@marqly.app